CONTACT TECHNICAL SUPPORT

Fusion3 will be closed on Monday, September 2nd, 2024 for Labor Day.

The Best Service & Support

Fusion3 strives to provide the best service & support in the 3D printing industry.

To request assistance from our support team, please have the person operating your Fusion3 3D printer contact us using the methods below.

Our Technical Support desk is staffed Monday through Friday, 8 am and 6 pm US Eastern Time, except for public holidays.

VIA EMAIL (PREFERRED)

To contact our technical support team via email please complete the form below:

Name(Required)

First Last

Company / Organization(Required)

Email(Required)

Phone

Serial #(Required)

side of 3D printer near power plug

Computer Operating System(Required)

3D Printing Software(Required)

Model of Fusion3 3D Printer(Required)

Reason for Contacting Fusion3 Today(Required)

The material (ABS, Nylon, etc...), its brand, and specific product name that you are attempting to print.(Required)

Please provide as much detail as possible to allow us to better serve you.(Required)

Please upload any pictures, gcode, other other files that will help us quickly troubleshoot your issues

Drop files here or

Max. file size: 96 MB.

VIA VIDEO CHAT

We’re constantly on the lookout for ways to improve your support experience. Covid-19 brought a lot of changes to how people work, and one of those changes is the widespread use of video chat. We’ve realized that video chat is a far superior support tool than phone calls because we can see your printer and your issue in real time.

To speak with one of our skilled Support Techs, simply use the app below to schedule a video call in one of the available time slots.

CONTACT TECHNICAL SUPPORT

The Best Service & Support

VIA EMAIL (PREFERRED)

VIA VIDEO CHAT

Contact Us

3D Printers

About Fusion3

Compatible Materials