CALLING ALL MAC USERS

We are looking for beta testers for the Mac version of F3Slic3r!  If you are a power user with your Mac and you’d like to help us beta test a Mac version of our new slicer, please reach out to us at support@fusion3design.com.  We’ll provide you with a download link and connect you with our dev team.

As part of our focus on process improvement and always looking for ways to make our business more efficient and better able to address our customer’s needs, we have some updates to our Replacement Parts Store PO process we need to share.

As many of you are aware, we strongly prefer customers to use credit cards in our replacement parts store to order accessories, consumables, and replacement parts.  This reduces our overhead and enables us to more quickly and accurately fulfill your orders and get your parts to you.  And this preference remains unchanged – if you can, PLEASE place orders using a credit card.

However, we know not all organizations are set up to allow this.  And those folks still need to be able to order parts from us.  As the number of POs we process has increased, we’ve identified several areas of improvement.  Our goals are to improve the speed at which we fulfill PO store orders, reduce the back-and-forth correspondence needed before the order can be processed, and improve order fulfillment accuracy.

To support these goals, we’ve revised our Store purchase order process.  Going forward, if you need to place an order for parts from our store, please follow this process so we can process your order.  Orders submitted that do not adhere to this process may not be accepted.

Read the revised process here.

To be clear, this only applies to orders for parts through our online store.  This does not apply to full printer orders, which can be placed via PO.

As always, thank you for your business and happy printing!

We’re excited to announce the release of our new slicer, f3slic3r!  This is a new free and open source slicer we’ve been working on for several months.  While it’s heavily based on the excellent work by Prusa Research (Prusaslicer) and Slic3r dev teams, f3slic3r has been optimized for our printers and to give our customers an excellent user experience, and excellent quality prints!

F3slic3r is free and open source:

• You do not need to purchase a license key to use the software
• Users in secure/non-networked environments do not need to do anything special to activate/use the software
• You can install the software on as many computers as you like without restrictions.  This makes f3slic3r ideal for classroom or other multi-user environments.

Starting today, printers purchased from Fusion3 will no longer include our REACTOR slicer.  Instead, these printers will ship with f3slic3r.  

We encourage all existing users of our EDGE 3D printer to migrate to f3slic3r as soon as they’re able. 

F400 and F410 Users

F410 users have some profiles available in f3slic3r, but not all.  We encourage F410 users to download the software and see if it has profiles available for your material.  We are adding more as quickly as we can.

F400 users will need to wait to use f3slic3r.  We don’t have profiles available for the F400 yet, but we’re working on it!  We’ll let everyone know when these are ready.  For the time being, please continue to use your current slicer.

How to Get & Use F3slic3r

For more information on f3slic3r, including links to download the installer, see our website here. 

For a quick 16 minute introduction to the basics of using f3slic3r, see our training video here. 

As time goes on, we’ll publish short videos covering intermediate and advanced topics.  So if you encounter something that is confusing or you think needs an explanation, please drop us a line!

The Plan Going Forward

Our plan is to migrate all of our users of all printers to f3slic3r over a period of time.  We will continue to provide support and assistance with REACTOR for 1 year.  After that time, we will no longer offer support for REACTOR, including questions regarding its use and license key/activation issues.

Mac Build Coming Soon!

We are working on a Mac build for f3slic3r and will have it available soon.

We’re excited to announce another update to our Certified Materials List.  This update includes some new high-performance materials from our favorite suppliers, as well as a major update to the list structure itself.

Why do we need this?  Unlike in REACTOR, where every material had its own profile, f3slic3r works differently.  F3slic3r uses the concept of “family profiles”.  That means there’s one ABS profile for every ABS on our list, for example.  Family profiles make maintaining the software simpler and ensure higher accuracy of the profiles.  

 Some materials need different settings than the family profile has, and for those materials, we make a specific profile.  You can see this in the nylons category where many of those materials need their own profile.

 One final note: You’ll see the F400 profile column is blank.  We don’t yet have f3slic3r profiles done for F400 machines, so for the time being continue to use your current slicer.

NEW Scrub Plate Spacer

Here at Fusion3, we’re strong believers in continuous improvement: Our hardware, our software, and our business operations.  We’re excited to announce a hardware improvement for EDGE that will enhance your printer’s reliability and ease of use, and is a quick 5 minute installation.

The scrub plate spacer is a new part that is installed under the scrub plate, on the bed assembly.  This part replaces the stack of washers and washer retention o-ring on each screw.  We recommend all EDGE users upgrade at your earliest convenience, even if you’re not currently having any issues with your nozzle offset calibration.